3-Year Warranty

At Reach Key, we stand behind the quality of our products. Every Reach Key purchase is backed by a 3-year warranty from the date of purchase.

What's Covered

This warranty covers defects in materials and workmanship under normal use during the warranty period.

How to Submit a Warranty Claim

To initiate a warranty claim, please contact us and provide the following:

• Full name
• Email address
• Proof of purchase (order confirmation, receipt, or other documentation showing the date and place of purchase)
• A brief description of the issue

Claim Process

Once we receive and verify your information, our team will review your claim and respond within 3–5 business days with next steps.

Conditions

• The warranty is valid for 3 years from the original date of purchase.
• The warranty applies to the original purchaser only and is non-transferable.
• Damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear is not covered.

Questions?

Contact us anytime — we're happy to help.